Rider Etiquette

It shall be the policy and practice of Clinton Area Transit System to provide accessible, open-door, origin-to-destination service to all persons in Clinton County, Michigan; so long as the passenger is able to reasonably adhere to Clinton Area Transit System standards that will ensure safe, peaceful, and comfortable transportation to everyone.

What you should expect when riding My Blue Bus:

  • Courteous driver
  • Picked up within your 30 minute pick-up window
  • Wheelchair accessible transportation
  • Accommodation of your ride with a 24 hour or more notice, however, we are often able to accommodate a ride with as little as a 2 hour notice.

Clinton Transit

Clinton Area Transit System – Ridership Etiquette

It is the policy and practice of Clinton Area Transit System to provide accessible, open-door, curb-to-curb or origin to destination service to all persons in Clinton County, Michigan; so long as the passenger is able to reasonably adhere to Clinton Area Transit System standards that will ensure safe, peaceful, and comfortable transportation for everyone.

Safety Standards:

The following is prohibited on ALL Clinton Area Transit System vehicles. Violations of Clinton Transit’s safety standards may include, but are not limited to, the immediate removal of an individual from the vehicle, suspension of services, permanent termination of services, arrest and prosecution.

Eating, drinking or open beverage containers aboard Clinton Transit vehicles, except for medical reasons.

Smoking, including e-cigarettes and vape pens, is not allowed on Clinton Transit vehicles.

Consumption of alcohol or the possession of illegal substances.

Weapons of any kind (except lawfully carried firearms), or possession of any hazardous, flammable, combustible, explosive, or corrosive material or items.

Disorderly, loud or disruptive behavior, including, but not limited to:

  • Obscene, threatening, inciting or insulting language or gestures.
  • Running, yelling or throwing of objects.
  • Hands, arms or objects outside the vehicle.
  • Spitting, littering, vandalism or graffiti.
  • Fighting, mock fighting or roughhousing.
  • Kneeling, standing or lying down on the seats is not permitted on Clinton Transit vehicles. Passengers must remain seated whenever the vehicle is in motion.
  • Loud or disruptive use of cell phones or other devices.
  • Any action that may interfere with or disrupt the safe operation of the Clinton Transit vehicle.

Panhandling, soliciting, harassing, or intimidating any person.

Lack of proper attire or hygiene. All passengers must wear shirt and shoes. All passengers must maintain an acceptable standard of hygiene. Passengers shall be reasonably clean and free from extreme or unpleasant orders.

Tampering or intentional damage of Clinton Transit vehicles or property. Passengers will be subject to termination of services and criminal prosecution.

Leaking bags of cans/bottles or containers are not allowed on Clinton Transit vehicles.

Verbal abuse or physical assaults to other passengers, Clinton Transit Operators or any Clinton Transit staff will not be tolerated.

Objects, such as packages or shopping carts/wagons, cannot be in the aisle in order to avoid the obstruction or tripping hazard of persons boarding or existing the vehicle or in the event of an emergency evacuation of the vehicle.

Clinton Transit is not responsible for lost or stolen items, or items damaged during the normal performance of transporting passengers. Lost and found items may be claimed at our main office during regular business hours, Monday-Friday 8am-5pm. Unclaimed items will be discarded after ten (10) days.

It is the policy and practice of Clinton Transit, its management and employees, to make every reasonable attempt to provide and maintain service. However, in inclement weather or road conditions Clinton Transit management reserves the right to limit or decline service requests.

Riding Tips:

Please be ready to board the vehicle when it arrives. Operators will wait 5 minutes from the time of arrival at any time within the 30-minute pick up window. If no passenger is present, this will be considered a No-Show. A No-Show fare will be charged. Please refer to our No-Show Policy for more information.

Please have the correct fare ready. Operators may not be able to make change.

Clinton Transit encourages all passengers to use the seatbelts that are available.

Passengers are required and responsible for loading and unloading their packages, such as groceries. Packages are limited to 4 bags or what the passenger and/or their Personal Care Attendant (PCA) can carry in one trip boarding and existing the vehicle. Large packages are limited to 25 lbs. Passengers may use a shopping cart or shopping wagon that can be safely secured in the vehicle and does not interfere with the safety of others. Packages cannot be in the aisle or cause a tripping hazard on the floor. Packages are not to be left unattended. Clinton Transit is not responsible for articles that become damaged during transportation.

Children under the age of 3 must ride in a National Highway Traffic Safety Administration (NHTSA) recommended car seat and be accompanied by an adult over the age of 18 years old.

Children 3-18 years of age may ride unaccompanied by an adult. A Youth Rider Registration form for the minor child must be completed and received by Clinton Transit prior to riding unaccompanied. Please refer to the Youth Rider Registration form for more information.

Animals, except those used for service as defined by the Americans with Disabilities Act (ADA), must be transported in a suitable crate or container.

Passengers will be required to follow CDC federal, state and/or local mandates or emergency orders during an infectious disease outbreak.

Passengers will be required to wear personal protection equipment (PPE) during an infectious disease outbreak, if deemed appropriate. It is at the discretion of the Operator to refuse transportation anytime during an infectious disease outbreak for passengers suspected of illness, appear symptomatic, or are ill. Passengers who refuse to comply with PPE requirements during an infectious disease outbreak will be refused transportation services. If a passenger is refused transportation services due to suspected illness, an alternate source of transportation will be recommended and contact information provided.

Passengers who can not conduct themselves accordingly to the above ridership etiquette are subject to removal, suspension, and/or termination of services. If you see a problem or have a concern while on the bus, notify the Operator immediately.

For additional questions regarding ridership etiquette while riding the Blue Bus, please call the Dispatch office at (989) 224-8127.